Welcome to the FAQ center page of WHT robot dom inc!
🔧 Product and technical support
Q1: What robot systems does your programming platform/SDK support?
A: We support mainstream robot operating systems (such as ROS 1/ROS 2), and can also be integrated into custom hardware platforms. Specific compatible models can be found in the developer documentation, or contact us for docking guides.
Q2: Do I need to be connected to the Internet to use your programming tools?
A: Our local development tools can be used offline, and some remote debugging or cloud services (such as log analysis and simulators) require an Internet connection.
Q3: What programming languages do you support?
A: Our platform natively supports Python and C++, and some modules also provide binding interfaces for JavaScript and Rust.
Q4: Do you provide a visual programming interface?
A: Yes. We provide a block-based drag-and-drop graphical programming environment for education and beginner users, which can be linked with real robots in real time.
📦 Account and authorization
Q5: Is your software open source?
A: Some modules of our core SDK are open source (MIT/BSD license), and commercial extension components and platform services must be used in accordance with the license agreement. For details, please refer to the GitHub project page and license instructions.
Q6: How to obtain commercial authorization or API access?
A: You can apply for a developer trial account or contact our sales team directly to obtain enterprise authorization solutions, including private deployment, team collaboration permissions and other options.
Q7: Can I integrate your SDK into my own robot product?
A: Yes, provided that you comply with the corresponding license agreement and integration specifications. We also provide technical cooperation and customized development services.
🔐 Data and Security
Q8: Will my project code or robot data be stored or viewed by you?
A: No. We respect developer privacy. Your project data is only saved in your own local or authorized cloud space. Unless you explicitly turn on the remote debugging function, we will not access, store or analyze your code or robot operation data.
Q9: Does your platform meet industry compliance standards?
A: We use secure encryption, permission isolation and authentication mechanisms, and the platform complies with common enterprise data security practices. If you have specific compliance requirements (such as FERPA, ITAR, CCPA, etc.), please contact us for customized solutions.
📘 Education and Entry
Q10: Do you have a version suitable for students or educational institutions?
A: Yes. We provide an educational version designed for schools, training institutions and STEM projects, including teaching modules, course materials and teacher management backend, supporting K12 to university level.
Q11: Can beginners get started quickly?
A: Yes. We have designed quick start tutorials and sample projects for zero-based users, with a virtual simulation environment, so that you can get started programming and controlling robots in 5 minutes.
📞 Contact and Cooperation
Q12: I want to cooperate with you or apply for integration support, how to get started?
A: Welcome to cooperate! Please contact us at [email protected], we will arrange a technical docking meeting and evaluate the cooperation plan.